Thank you for shopping at cults3dstl.com.
We appreciate your support and are committed to providing a great experience with our digital products. Please review our return policy carefully before completing your purchase.

Digital Products

Our items are digital STL files for 3D printing. As these are non-tangible goods, all sales are considered final once the files are downloaded.

Refund Policy

Refunds for digital downloads are generally not offered, except under the following exceptional circumstances:

  • Defective Files: If the STL files are corrupted or incomplete.

  • Incorrect File Delivered: If you receive a file different from what you ordered.

If you experience any of the above issues, please contact us within 7 days of purchase and include the following:

  • Your order number

  • A clear description of the problem

  • Screenshots or other relevant evidence

We will review your request and will either:

  • Send a corrected replacement file, or

  • Issue a refund if a replacement cannot be provided

Contact Us

For any questions or assistance, feel free to reach out:

Email: [email protected]

Important Exceptions

Refunds or replacements will not be provided in the following cases:

  • Change of mind after purchase

  • Incompatibility with your 3D printer or software

  • Files damaged or altered after download

Recommendations

Before purchasing, please ensure:

  • Your 3D printer and software support STL file formats

  • You’ve carefully reviewed product descriptions and preview images

Thank you for choosing cults3dstl.com for your 3D printing needs!